Fabulous service. Highly recommend
My wife and I rented bikes here on 9/23/17. The staff and owner were not only friendly and helpful, but they had the bikes ready for us in less than 5 minutes. They asked for minimal information and did not require us to leave a driver's license as many bike shops do. The bikes were Specialized hybrid bikes. The bikes were in excellent condition and we had no problems with them. Their rental rates were also less than some of the other shops in the area. The store is a nice, clean, modern store. The overall experience was hassle free, quick and easy.
Great bike rental experience today.
Pleasant experience, looked at bike problems at no charge to evaluate our concerns. Will return.
Called to confirm I could collect an overnight rental at 6pm. All fine they said. I arrived at 6.45pm and they refused to serve me - "come back at 10am tomorrow ". Absolute absence of any desire to meet customer's requests. Went to Northampton Bicycle down the road who couldn't have been more different. Friendly, acccommodating, keen to help ... guess where I suggest you go in Hadley / Northampton.
Valley Bike And Ski Werks is a US Bicycle Store based in Hadley, Massachusetts. Valley Bike And Ski Werks is located at 173 Russell St, Hadley, MA 01035, USA.
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