I boarded my dog here and was extremely happy with the care! He is very nervous and they were very patient with him. The staff was very knowledgeable and willing to talk to me and give me updates. Kennel cams are great too!
Valley Inn for pets does not do cat grooming. I think that review was meant for the place down the street. Pet Hotel Hadley
The woman at the desk was dismissive and the shampooing quality was not any better than if I had purchased products at a store and done it myself. Looking at the animals in the “play” room not playing and with no humans overseeing the animals as I checked out combined with my experience; I shudder every time someone mentions this place.
They do a good job when they keep my dogs either overnight or for a week.
Too bad zero stars is not an option...
Brought my genial cat for a de-skunk grooming and picked up an angry hissing cat. Groomers placed my cat soaking wet back in his crate after shampooing and did not contact me, but left me to make a call asking if he had been washed and dried. I do not know how long my cat sat wet and shivering next to the front desk in his traveling crate, but given his temperament I can guess the time was closer to “they forgot about him on the floor.”
Great place for your pet to stay, very caring staff. Even have report cards at the end of every stay, with a report of how things went. On-site veterinary practice gives good confidence things will go well.
Valley Inn For Pets is a US Point Of Interest based in Hadley, Massachusetts. Valley Inn For Pets is located at 320 Russell St, Hadley, MA 01035, USA.
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